Just bought my first Trek since 2002! The staff here are extremely helpful and knowledgeable. The employee helping me was no doubt the youngest on staff, regardless he was well spoken and answered all of my questions without hesitation! There is no doubt I will be returning to this store!
First the good. The store is very clean and has a nice selection of bikes, the staff are courteous, and bike repairs are done in a reasonable amount of time.
This is our fifth bike from Paul and his crew. Thanks for all the help fitting my kids today. Highly recommend this store. They take their time and make it fun. Special thanks to Victoria:)
I don't know what else is in the area but if you are more than a casual rider just stay away. I could have done this on my own but my time is limited with a 100% travel job, so I just wanted to ride the next weekend with a tuned up bike and was very disappointed.
Knowledgeable and helpful ppl $$$
Very knowlegable and patient……had some small issues after the purchase and the staff took the time to correct on the spot. Would highly reccomend giving them a look if you are the market for a quality bike.
The bad. The repair staff didn't appear to be very knowledgeable or experienced. It had the vibe of a high school temp job atmosphere. I spent over $150 on some minor adjustments yet when I got the bike back the new cables were in the way of pedaling and my new stem was so loose it was dangerous. I could tell no one test rode it at all. On top of that, I asked for a good stem for hard mountain biking and they installed the cheapest Bontrager one. I don't have much confidence in it and now I'm stuck buying another one on my own.
Trek Bicycle Store is a US Bicycle Store based in Schererville, Illinois. Trek Bicycle Store is located at 651 US-30, Schererville, IN 46375, USA.
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