Very average hotel. This is nowhere near what you can come to expect from a normal Best Western. Rooms are severely outdated, not very clean, and the A/C unit in our room only does cold, no heat... Great for 35° nights in Indiana! I must say, the staff has been incredibly kind, and well trained in customer service, but their service doesn't save the hotel from being bad. Be wary! Come back when they realize they need to renovate. Also pool is NOT heated as advertised, and seems to be closed for the season.
Very nice hotel for the price! Great day time employee/owner. Nice clean rooms with a great breakfast. If you stay awhile the employees start learning your names and become so friendly! We were very happy with our stay and definitely recommend this hotel!
Hotel was a little difficult to find but was conveniently close to the interstate. At check in, the woman at the desk didn’t really know what she was doing but was nice. At check out, the man was very helpful and had great customer service.
Hotel was adequate. Clean, well heated, beds were comfortable. Complimentary breakfast was adequate. We had a problem with our bathroom that was not addressed.
Location is descent. Food is nearby, right off the main road running through Merriville. Rooms are small and a little on the low end side. Service is good, very nice front desk. No problems with service. Just have to upgrade and remodel a bit to make it up to date.
Best Western Crossroads Inn is a US Lodging based in Schererville, Illinois. Best Western Crossroads Inn is located at 1905 Harder Ct, Schererville, IN 46375, USA.
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